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Privacy Policy

Last Updated: April 27, 2018

At LockTite Storage we want to maintain your trust. Therefore, we want you to be familiar with how we collect, use, and disclose your information. Our customers are people – not data!

This Privacy Policy ("Policy") describes the collection and use of your information as you interact with LockTite Storage, by phone, online or other direct contact. It applies to information we collect from all sources, including but not limited to our operations, our website (the "Site"), mobile sites, and applications. This Policy does not apply to other websites, regardless of whether they are operated by affiliates or business partners of LockTite Storage or whether they are linked to the Site.

By using our services and/or the Site, you consent to the collection, use, and sharing or disclosure of your information by LockTite Storage consistent with this Policy. The Policy will change from time to time, so please check this page for updated versions as you may not be otherwise notified. However, your continued use of LockTite Storage’s services and/or Site serves as your acceptance of this Policy as amended from time to time. This Policy is incorporated by reference into our Terms of Use.

You may choose not to provide the requested information, or may choose to restrict the use of cookies, but that may limit the services LockTite Storage is able to provide to you.

In general, we may receive and store any information you enter on our website or give us in any other way. Such information LockTite Storage collects is categorized as Non-Personally Identifiable Information and Personally Identifiable Information.

Non-Personally Identifiable Information

Non-Personally Identifiable Information is information that does not personally identify you.

Non-personally identifiable information may be derived from personally identifiable information by removing individual identities. Non-Personally Identifiable Information may also be aggregate information, or information without personally identifiable information that is used in the aggregate as a statistical measure. LockTite Storage may use and/or disclose such non-personally identifiable information for a variety of purposes.

Personally Identifiable Information

Personally Identifiable Information is information that does personally identify you as an individual. Examples include your name, address, telephone number, billing information or email address.

Non-Personally Identifiable Information (such as information about your activity with our services or Site, or demographic information) is characterized as Personally Identifiable Information if linked to Personally Identifiable Information that identifies you.

What We Collect

We may collect the following Personally Identifiable Information:

  • Profile/Account Information you provide, such as: name, address, telephone number, email address, and any information or serviced designation required for a military discount if applicable. Some of this information may be required while other information is optional. Information you provide when posting a review or comment, sending a message to or communicating with LockTite Storage (through any means), or participating in a contest or promotion. If a contest or promotion is co-branded or co-hosted with another entity, the collection, use, and sharing of such information may occur through LockTite Storage or the other entity.
  • Information related to your use of the Site and internet activity, such as: your Internet Protocol (IP) address, your browser type, the device used (computer, mobile device etc.), the device identifier if applicable, the web address visited prior to accessing the Site, and your activity on the Site.
  • Information related to your interaction with LockTite Storage emails, such as: whether you open or click on an email and whether you forwarded the email.
  • Information provided from third parties (social media services, commercially available sources, or business affiliates and partners etc.) such as your name, contact information, transaction and purchase/rental information, use of certain applications or your relationship with various products and service providers. For example, if you access or connect LockTite Storage through a social media platform, we may collect your username, any information or content the social media platform provides (profile picture, email address or contact lists, information you made public through the platform etc.)

How We Collect It

Information collected by LockTite Storage may be directly provided by you, or collected passively through technologies like cookies, web beacons, pixels and clear GIFs. If enabled in your browser, cookies may be downloaded to the device you use to access the Site. They may deliver content and/or a user experience tailored to your preferences, or facilitate Site function. If you set your browser to not accept cookies (for assistance try the Help portion of your browser’s toolbar), your use of the Site may be impaired.

We may or may not implement web beacons, pixels, and/or clear GIFs (transparent image files) that if allowed, provide LockTite Storage with some of your information, such as: website usage information, interaction with emails. Such technologies may be used in conjunction with cookies. LockTite Storage may also collect cookies from Site visitors in order to utilize third party online advertising. For more information or to opt out from third party advertising, visit the Network Advertising Initiative consumer opt-out page.

Why We Collect It

Information collection assists LockTite Storage in the administration and improvement of our business and the Site. Personally Identifiable Information may be used to:

  • Provide and manage our services
  • Provide your contact and order information to our facility location that you selected for purposes of posting your payment information or other service request
  • Deliver relevant content and recommendations
  • Deliver relevant online advertising
  • Enable social sharing functionality
  • To contact you
  • To protect our rights and the rights of others

Third parties, such as advertisers on the Site, may also collect information from you (such as by setting cookies on your device). LockTite Storage may not have any interaction with such information collection, nor control over such third-party passive information collection. Similarly, LockTite Storage may also receive information from third parties about you, including Personally Identifiable Information. LockTite Storage may combine such information with the information we collect about you, and once combined such information is subject to this Policy.

Who We May Share It With

LockTite Storage does not sell information to unrelated third parties. LockTite Storage may share or disclose your Personally Identifiable Information to third parties such as:

  • Service Providers (data storage and processing facilities, payment processing etc.) in order to conduct LockTite Storage’s business.
  • Service Providers, such as search engine optimizers, to enhance our visibility in internet search results.
  • Third party, independent storage companies you interact with or conduct business with on the Site.
  • Acquirers, successors, or assignees as appropriate in a business transaction such as a merger, acquisition, or bankruptcy.
  • Other third parties as appropriate to protect our property, legal rights, and interests, or the property or rights of others, or as required by law.

Accessing Your Information & Your Choices

You can access and update your profile information by logging into your account on the Site.

You may choose not to provide the requested information, or may choose to restrict the use of cookies, but that may limit the services LockTite Storage is able to provide to you. You may also choose to close your online account by contacting us at the telephone number below, although this will affect your ability to use some or all of our services, such as online rentals and online auto-pay. We will retain certain information associated with your account even after it is closed.

You may unsubscribe from some of our marketing emails, although you may continue to receive occasional emails that offer, promote or discuss our business, products, and/or services. You may or may not be able to unsubscribe from transactional emails.

You may be able to request transactional information be sent to you by text message. If you participate in our text message system you may be able to opt out.  You may continue to receive critical or emergency text messages even if you opt out. Contact us at the telephone number provided below if you need assistance.

Given a lack of industry standards regarding "do-not-track" (DNT) signals, if your browser transmits a DNT signal, we may continue tracking.

Security Measures

LockTite Storage takes reasonable measures to protect your personally identifiable information. However, you supply information to LockTite Storage at your own risk as data security measures cannot be guaranteed to be fully effective.


The Site may link to third-party websites LockTite Storage does not own or operate, such as social media platforms. Your use and activity on third-party websites is not governed by this Policy. Please consult the third-party’s website for their privacy policy. LockTite Storage is not responsible for the conduct or privacy policies of third parties, even if the Site links to third parties.


Please contact us with any questions or comments.

LockTite Storage Corporate Office
1715 S. Capital of Texas Hwy., Ste. 205
Austin, TX 78746

(844) 787-STOR (7867)

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