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Terms of Use

Last Updated: April 25, 2018

LockTite Storage and its affiliates provide services to you subject to the following terms and conditions:

LockTite Storage’s website, www.locktitestorage.com, allows you to reserve or rent a unit from LockTite Storage directly. Our site also provides you with the ability to reserve or potentially rent a unit from a facility associated with referral networks that are not affiliates of LockTite. LockTite Storage is not in partnership with non-LockTite Storage facilities within referral networks, or the referral networks themselves, and cannot control their actions. Therefore, our terms and conditions are separated into two categories: LockTite Storage facilities and non-LockTite Storage facilities and referral networks.

LockTite Storage Facilities

Features, unit types, unit descriptions, availability and amenities vary by facility. Please contact facilities directly to confirm features, unit types, unit descriptions, availability and amenities.

Unit Information

Unit sizes are approximate; actual unit sizes may vary from the size listed. Please examine your unit before signing the lease agreement. If you rent a unit from LockTite Storage directly and upon arrival find that another unit size would better accommodate your needs, please contact the facility manager.

Reservations

A reservation is not a rental agreement. A reservation holds your selected unit type for you for a maximum of fourteen (14) days. However, management reserves the right to cancel your reservation, or make a unit substitution, at any time before you sign a lease agreement and rent a unit. We encourage you to rent a unit online, as demand for storage units can be high.

Promotions and Offers

All promotions, specials and offers are for new customers only and are based on unit availability and unit sizes. Please contact facilities directly to confirm the availability of a promotion, special, or offer. Promotions, specials, and offers cannot be combined.

All promotions, specials, and offers are subject to the standard fees for rentals such as an administration fee if applicable. Therefore, additional fees may apply.

All pricing (standard rates as well as promotions, specials, and offers) is subject to change or termination without notice. Online pricing may be lower.

Communication

By providing LockTite Storage with your contact information (physical address, mail address, email or telephone numbers), you consent to be contacted by LockTite Storage by delivery, mail, telephone call, text, and/or email. Your contact information will not be shared with third parties. See our Privacy Policy for more details.

Auto-Pay

Online enrollment in auto-pay constitutes an electronic signature, which has the same effect as a handwritten signature on a paper contract. Enrollment in auto-pay authorizes LockTite Storage to automatically charge your credit card or debit card, or debit your bank account, monthly, for the amount due on your bill. The amount debited will automatically increase or decrease as the rental rates increase or decrease in accordance with your Rental Agreement.

To cancel your auto-pay, please contact your facility or our corporate office at the telephone number below.

If there is a change to your bank or card information, including the expiration date, you must sign in to your online account or contact your facility to update your auto-pay information.

LockTite Storage is not liable for erroneous bill statements or incorrect debits or charges. However, if notified of a billing error, LockTite Storage will correct it upon verification.

If an auto-pay payment is rejected, refused, returned, disputed, or reversed by your financial institution or card issuer for any reason, LockTite Storage may charge you a returned payment fee and/or late payment fee, and cancel your auto-pay enrollment. LockTite Storage may attempt to give you a courtesy call to make other payment arrangements. However, if payment is not made, you will be subject to the lien enforcement procedures stated in your Rental Agreement.

Tenant Insurance

Your stored items are not covered by LockTite Storage’s insurance. You are responsible for maintaining adequate insurance coverage for what you store.  However, LockTite Storage may offer you the opportunity to purchase tenant insurance to cover your stored items for a coverage limit you may choose at a designated monthly premium you may authorize and pay with your monthly storage unit rental payment.

Trademarks & Copyright

LockTite Storage is a registered service mark as is our logo

All content and web design on LockTite Storage’s website, mobile app, and other technology platforms belong to LockTite Storage and cannot be copied or reused. Reposting our content is also prohibited. Similarly, content cannot be reposted or reused even if changes are made to the content to avoid copyright infringement.

Links to Other Sites

LockTite Storage’s website may link to third party websites LockTite Storage does not control. We make no representations or warranties about such third party sites, nor do we endorse such sites or their content.

Privacy Policy

LockTite Storage values our relationships with our customers and believes in transparency. Please review our Privacy Policy.

Disclaimer

LockTite Storage’s website, mobile app, and any other technology platforms are provided “as is” without any representations or warranties. We are not responsible for failures, such as network connectivity or transmissions failures, or technical, hardware and/or software failures.

Changes

Terms and conditions may be changed at any time without notice. Revised terms and conditions will be posted here, with the date revised noted.

Applicable Law

LockTite Storage is formed and does business within Texas. The laws of the State of Texas shall apply.

Non-LockTite Storage Facilities

At LockTite Storage we put the customer first. If we don’t have a storage facility in your neighborhood, we want to help you find one. Therefore, we allow you to search for non-LockTite Storage facilities on our website or our managers may refer you to a storage facility not affiliated with LockTite.

However, we do not own or manage these non-LockTite Storage facilities. We cannot control or influence these facilities, nor make any warranties, representations, or guarantees regarding their customer service or storage quality.

While on www.locktitestorage.com you are subject to the LockTite Storage Terms and Conditions above. However, any reservations or rentals for non-LockTite Storage facilities are made with the facility directly, not LockTite Storage. Therefore, when transacting with a non-LockTite Storage facility, even while on LockTite Storage’s site, you are bound by that facility’s terms and other contracts, including but not limited to their website’s Terms of Use. Please contact the company or their website for more information and to review their terms.

LockTite Storage Corporate Office
1715 S. Capital of Texas Hwy., Ste. 205
Austin, TX 78746

(855) 345-STOR (7867)

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